We will find a product or make a new one

Pages: 24/7 Hotline and Monitoring

24/7 Hotline and Monitoring

The ability to monitor your system(s) constantly increases operational safety and reliability and serves to protect your investment. Hannibal provides online monitoring (hotline) of your system via our central control center, should your company be ready to take the next step toward protecting your investment. Faults are prevented before major damage occurs, and if the control center detects a problem that requires a service call, the control center will coordinate this service with the appropriate Hannibal subsidiary. 

Benefits:

  • Increases operational safety and reliability
  • Online monitoring and diagnostics for early fault detection
  • Rapid response times
  • Initiation or recommendation of preventive maintenance before major damage occurs
  • Detailed system information and documentation
  • Maximum process reliability

 

Hotline – service 24 hours a day, 7 days a week

By selecting Hannibal’s hotline service as part of your service package, our contract customers receive reliable and quick service around the clock. This service allows you to ensure the reliable operation of your power supply systems without any interruptions.

  • technical support and fault clearance by our experienced technical staff – 24 hours a day, 365 days a year
  • dedicated telephone number
  • monitoring of your power supply system via the Hannibal control center
  • contract-specific arrival times and repair times
  • provision of spare parts
  • detailed service report immediately after fault clearance

Help-desk - support when our customers need it most

Even if you don’t opt for the all-around service of Hannibal’s hotline, you may use the Hannibal Service. The help desk is a telephone service that is available as free support. The Hannibal help desk offers professional and competent help via the phone for all our customers. The targeted questions of our multilingual staff will help you provide a precise description of your problem in a timely manner. In order to ensure optimum support for our customers, our help desk staff has access to all data sheets, circuit diagrams, project folders, and other documents.

Hannibal
USA- Missouri

Hannibal
Spain- Valencia

Hannibal
Turkey- Istanbul

Get Help

Help Center

Track Order

Shipping Info

Returns

Hannibal